Solutions
Product adaptation issues
1. Inappropriate vehicle model:
Confirm the specific brand, model and year of the customer's vehicle, and accurately determine the appropriate filter model by querying the product adaptation database or consulting technicians.
If the customer has purchased the wrong model of filter, provide return and exchange services for them and bear the corresponding shipping costs.
Mark the filter's adaptation range more clearly on the website or product description, and provide a vehicle query tool to facilitate customers to confirm the adaptability by themselves.
2. Difficult installation:
Provide customers with detailed installation instructions, including step-by-step instructions and precautions, through telephone, email or online chat.
You can make installation video tutorials and send them to customers so that customers can understand the installation process more intuitively.
If the problem is more complicated, you can suggest that customers seek help from professional auto repair personnel and provide customers with recommended information about nearby repair shops.
Xuhaifa Filter Co., Ltd. is a modern enterprise that integrates research and development, production, sales, and services.
The JX0708 oil filter is an important automotive accessory designed specifically for JAC Yuejin models. With its excellent performance and reliable quality, it provides critical oil filtration protection for vehicle engines, ensuring stable operation and long life of the engine.
The JX0818 oil filter is a high-performance automotive accessory specially designed for Chaochai Yuchai models. With its excellent quality and reliable performance, it provides critical oil filtration protection for vehicle engines, ensuring stable operation and long life of the engine.
JX1008A capped oil filter is a high-performance auto part designed for Chaochai, Dongfeng, JAC light trucks and other models. With excellent quality and reliable performance, it provides critical oil filtration protection for vehicle engines, ensuring stable operation and long life of the engine.
The oil filter model JX1011 is specially designed for loaders, harvesters and other machines equipped with Yunnei engines, ensuring a perfect fit with the equipment and achieving efficient oil filtration.
K6000-1012240 oil filter is a high-performance accessory specially designed for C&C trucks and C&C heavy trucks. With its excellent quality and reliable performance, it provides critical oil filtration protection for vehicle engines, ensuring stable operation and long life of the vehicle.
The LF670 oil filter is an important accessory specially designed for Cummins generator sets. With its excellent quality and reliable performance, it provides critical oil filtration protection for the engine of the generator set, ensuring the stable operation and long life of the generator set.
The LF9080 oil filter is a high-performance accessory designed specifically for Cummins Tianlong flagship models. With its excellent quality and reliable performance, it provides critical oil filtration protection for the vehicle engine, ensuring the stable operation and long life of the vehicle.
LF16016 oil filter is a key auto part specially designed for Foton Aumark, Auman and vehicles equipped with Cummins engines. With excellent quality and reliable performance, it provides efficient oil filtration protection for vehicle engines, ensuring stable operation and long life of the engine.
Xuhaifa Filter Co., Ltd. is a modern enterprise that integrates research and development, production, sales, and services.
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