Solutions
Logistics and distribution issues
1. Delayed arrival:
Check the logistics status in time and explain to customers the reasons for the delay, such as force majeure factors such as weather and traffic.
Communicate with the logistics company to urge faster delivery and provide customers with an estimated arrival time.
2. Damaged goods:
Ask customers to provide photos and descriptions of the damaged goods to confirm the extent of the damage.
Immediately arrange for customers to resend new filters and coordinate with logistics companies to handle compensation for damaged goods.
Strengthen the quality of packaging to ensure that the filters can be better protected during transportation.
Xuhaifa Filter Co., Ltd. is a modern enterprise that integrates research and development, production, sales, and services.
Xuhaifa Filter Co., Ltd. is a modern enterprise that integrates research and development, production, sales, and services.
QUICK LINKS
QUICK LINKS
CONTACT US
GET IN TOUCH
GET IN TOUCH